DEPARTMENT OF HUMAN SERVICES

Central Office

Operations

Minnesota Association of Professional Employees  (MAPE)
 
 

**Bidders – Please note that you will be required to provide an updated resume to the hiring supervisor/manager for this position.**

 
2024-05-03
2024-05-09
133604
Human Svcs Prog Rep 2
None
Full Time
Full Employer Contribution
Office of Inspector General
Background Studies
HCO - MAPE DHS Central Office
DHS CO Lafayette Rd
Kate Bigg
katharine.bigg@state.mn.us
Ellich,Kelly Piper
Kelly.Ellich@state.mn.us

***This posting may be used to fill multiple openings*** The Background Studies Division (BGS) in the Office of Inspector General has two (2) vacant Quality Specialist positions that we are seeking to join our new, fast-growing Quality Management (QM) team. Through the application of quality management methods, principles, and techniques the Quality Specialists will implement and maintain quality management systems, including but not limited to quality reviews, internal audits, validation, document control, process control, acceptance activities, and corrective and preventative action for all facets of DHS’ statewide background study system to ensure compliance with state and federal background study laws that traverse publicly funded healthcare and human services programs. Responsibilities include: • Perform routine quality assurance (QA), and/or quality control (QC) related functions • Review newly written or revised policies and/or protocols, process specifications, and system requirements, for accuracy and completeness • Analyze data, draw conclusions, and make decisions for next steps on assigned projects with minimal instruction or direction through critical decision points • Provide quality management system (QMS) training and related expertise to staff as needed • Write documents, maintain scorecards, and/or contribute to the development of reports • Support the BGS Division’s Quality Management System (QMS) readiness activities • Support compliance and quality management teams by performing trend analysis for various aspects of DHS’ statewide background study system; and maintain up-to-date knowledge of regulations, policies, and procedures • Analyze data, evaluate activities, and complete reports and scorecards to assess accuracy and controls • Serve as liaison and quality expert on behalf of the division interfacing with various stakeholders